How to register?
You shall read Terms of Service before registration. Enter your cell phone number in the cell at http://www.ringtoneviva.com. You will receive your password(PIN)
via SMS.
I did not receive any SMS or activation codes after providing the cell phone number to you!
Please send an email to with your name, cell phone number and password(PIN) if applicable and we will help resolve your problem.
When will I receive the download?
Normally, the download link should be delivered directly to your cell phone within a few minutes. However,
in
the case of busy or occupied network, the delivery will be delayed. Please allow a 24 hours of delivery
time.
Please contact us if you still cannot receive it.
I have not received my download? What can I do?
Make sure WAP Push is enabled on your cell phone. You may set the WAP Push settings to "On", "Ready", "Allow
All", "Always" or "Receive All" or others relating to enabling it depending on your cell phone. Please find
the
following general settings:
Nokia:
- Services > Settings > Service Inbox settings
- Messaging > Settings > Service Message
Motorola:
- Messages > Browser Message > Menu Button > Browser Message Setup
- Messages > Browser Messages > Browser Message Setup
Samsung:
- Fun Box > WWW Services > Push Messages > Setting
- Fun Box > Wap Browser
Sony-Ericsson:
- Messaging > WAP Push > Allow Push
- Wap Services > Push Messages
- Messaging > Wap Push
LG:
- Internet > Push Messages> Receive
If you have no idea in figuring out how to set your settings, please refer to your cell phone's manual or
consult
your cell phone manufacturer or your telecommunication carrier for assistance. You can also get an idea from
the
following:
AT & T:
1800 888 7600 (TOMA)
1800 293 4624 (GSM/GPRS)
1800 331 0800
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It seems like I have received my download link but I cannot find where it is on my cell phone!
The download link is delivered in a form of a message sent to your cell phone. The download link is either saved
at
your "Message Inbox", "Service Inbox" or "WAP Push Box", "Push Inbox" or other related entities depending on
your cell phone.
I successfully received a download link. What should I do with it?
1. Open the texts message Ringtone Viva sent you.
2. Read the relevant descriptions and scroll down to the bottom and find the download link.
3. Click on the link and you will be connected to Ringtone Viva.
4. The download will start * and you can save it when the download is completed.
Thank you for your order!
* Do not click "interrupt" during the download and wait until the download is completed.
Why can't I download when I click on the link?
Please consult your cell phone operator on how to adjust your WAP settings as WAP may not be set properly
on
your cell phone.
How to unsubscribe the service?
If you wish to cancel your Subscription Plan, you may go to "My Profile" after you have inputted your cell
phone number and password(PIN) to deactivate your request at "My Campaign".
To cancel Wallpaper Club, please send "STOP RVWD" to 86595.
To cancel Games Club, please send "STOP RVGD" to 86595.
To cancel Themes Club, please send "STOP RVTH" to 86595.
To cancel Polytones Club, please send "STOP RVVC" to 86595.
To cancel Daily Jokes, please send "STOP RVJK" to 86595.
To cancel Daily Horoscopes, please send "STOP RVHC" to 86595.
To cancel Truetones Club, please send "STOP RVDC" to 86595.
To cancel Value Club 2, please send "STOP RVDD" to 86595.
To cancel Joke Value Club, please send "STOP RVJV" to 86595.
To cancel Horoscopes Club, please send "STOP RVHV" to 86595.
To cancel Yo MaMa, please send "STOP RVYM" to 86595.
To cancel Insults, please send "STOP RVIN" to 86595.
To cancel Humor, please send "STOP RVHU" to 86595.
To cancel Pick Up Lines, please send "STOP RVPL" to 86595.
To cancel Love Quotes, please send "STOP RVLQ" to 86595.
To cancel Friendship Quotes, please send "STOP RVFQ" to 86595.
To cancel Daily Quotes, please send "STOP RVDQ" to 86595.
To cancel Drink Recipe, please send "STOP RVDR" to 86595.
To cancel Bible verses, please send "STOP RVDV" to 86595.
To cancel Pick Up Lines, please send "STOP RVZU" to 86595.
To cancel Love Quotes, please send "STOP RVZW" to 86595.
To cancel Friendship Quotes, please send "STOP RVZV" to 86595.
To cancel Daily Quotes, please send "STOP RVZX" to 86595.
To cancel Drink Recipe, please send "STOP RVZY" to 86595.
To cancel Bible verses, please send "STOP RVZZ" to 86595.
To cancel Daily Jokes, please send "STOP RVZL" to 86595.
To cancel Daily Horoscopes, please send "STOP RVZM" to 86595.
To cancel Value Club 2, please send "STOP RVZN" to 86595.
To cancel Joke Value Club, please send "STOP RVZO" to 86595.
To cancel Horoscopes Club, please send "STOP RVZR" to 86595.
To cancel Daily Jokes, please send "STOP RVZA" to 86595.
To cancel Daily Horoscopes, please send "STOP RVZB" to 86595.
To cancel Sprint Value Club 2, please send "STOP RVZH" to 86595.
To cancel Pick Up Lines, please send "STOP RVZC" to 86595.
To cancel Love Quotes, please send "STOP RVZD" to 86595.
To cancel Daily Quotes, please send "STOP RVZE" to 86595.
To cancel Drink Recipe, please send "STOP RVZF" to 86595.
To cancel Bible verses, please send "STOP RVZG" to 86595.
To terminate or cancel the Service, send
an e-mail to or contact our customer services representatives at 1877 661 1136. The termination shall become
effective at the end of the billing period upon your notification of termination.
Please refer to Terms of Service for further information.
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